We provide plans for a range of national and international clients
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Terms & Conditions
The following terms and conditions shall apply to all goods and services provided by Proplan; by instructing the company you agree to be bound by them. If further clarification is required regarding any of the following information please contact us accordingly.
Where appropriate, representatives of Proplan will take all reasonable skill and care to ensure goods and services delivered correspond with the instruction in accordance with the relevant guidelines and legislation. (i.e. current RICS code of measuring practice; Land Registry guidelines; Property Misdescriptions Act)
Any liability shall be limited to the total cost of work invoiced by Proplan in relation to an individual instruction. In the event of unforeseen circumstances or matters beyond the control of the company, Proplan shall not be liable for any loss or damage caused. It is the responsibility of the client to check and verify that all goods and services meet their requirements.
The client must ensure that all necessary information is provided prior to the commencement of work being undertaken. Failure to provide sufficient information may result in inaccurate, incomplete or delayed delivery of goods and services; and/or the addition of further costs.
Commencement of work will only begin following the receipt of confirmation by email.
It is the responsibility of the client to ensure that all necessary access is provided in order to carry out a survey. Where access is restricted or deemed to be unsafe, Proplan shall make a final decision whether to proceed and shall not be liable for any omission or inaccuracy.
Where goods and services are produced that rely upon information from existing sources, it is the responsibility of the client to ensure that all necessary permissions have been obtained in order to use them. The client agrees to indemnify Proplan against any claims or expenses where the necessary permission or consent has not been obtained. Proplan cannot verify the accuracy or guarantee the goods or services produced using existing sources.
Where an appointment or instruction is cancelled, Proplan reserve the right to charge a cancellation fee.
Quotations and estimates are offered based on the information made available and assume that all work shall be carried out in an efficient and logical order; should circumstances or information vary from that provided for the basis of a quote or estimate, Proplan reserve the right to apply additional costs and/or take additional time to deliver goods and services.
All invoices shall be paid in accordance with the terms herein and/or indicated on the invoice. Prices are subject to VAT at the prevailing rate.
Payment of any outstanding amounts remain the liability of the instructor; this is also the case where services are carried out on behalf of a third party.
Where the full invoice amount is not settled within the indicated time period, Proplan reserve the right to apply further costs and recover outstanding amounts in accordance with the ‘Late Payments of Commercial Debts Act’.
All copyrights and intellectual property remain under the sole ownership of Proplan. All material is provided to the client only, for the agreed purpose for which it is intended at the point of instruction; any further use by the client or a third party is at the discretion of Proplan and subject to an associated re-issue charge.
Proplan reserves the right to amend these terms and conditions as required from time to time; the terms and conditions remain applicable from the time at which any goods or service is delivered.
These terms are to provide guidance/protection from unintended consequences; if you have any queries or determine any grievance to have occurred please contact us in the first instance to resolve this.
If any of the above terms & conditions are deemed to be inapplicable this does not invalidate the remaining terms & conditions. This agreement shall be governed by English law.